Contact – Rarebootsau

Do you have a question?

We're here to help.

We offer secure, tracked express shipping Australia-wide. Every pair is carefully packaged before it ships. You'll receive tracking details by email as soon as your order is on its way.

Frequently asked questions

How do I know the boots are authentic?

Every pair is physically inspected before it's listed — size tags, materials, stitching and build quality are all checked against known production runs. We back this with a 100% Authentic or 3x your money back guarantee.

What if my size doesn't fit?

We offer 14-day hassle-free returns. Check the Size & Fit guide on each product page (with US, UK and EU sizing) before you order, and get in touch if you need help picking a size.

How can I contact the team?

Use the contact details above or send a message with the form below — a real person who knows boots will get back to you.

Send us a message!

Send us a message

Login

Forgot your password?

Don't have an account yet?
Create account